https://cctionline.org/wp-content/uploads/2014/Technology_Enriched_Teaching/TET_ASSURE_Form3_OfficePractice_Telephone. is quite interesting though it needs adaptation and modification to suit our Ugandan situation. It is a good illustration of how ASSURE works.The telephone etiquette in Uganda is so poor that it affects communication at the individual private to the business office levels.
I think the information can be used as an illustration that can be used for a wide range of learning areas.